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Accessibility

An accessible web is a better web.

How we design and review against WCAG 2.2 AA, and how to reach us if something is not right.

Statement

This accessibility statement applies to websites designed and hosted by Simpliy Primary Care.

These websites are run by Simpliy. We want as many people as possible to be able to use our websites. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (for example NVDA)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you have feedback, or need information on this website in a different format, contact hello@simpliyprimarycare.co.uk

We'll get back to you within 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact hello@simpliyprimarycare.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Contact the practice to find out about text relay, audio induction loops and BSL interpreters.

Technical information about this website's accessibility

Simpliy Primary Care is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Our accessibility approach

We design and review websites against the Web Content Accessibility Guidelines version 2.2 AA standard. Automated and manual checks support that process, but they do not by themselves prove that every page is fully compliant.

Disproportionate burden

Nothing on the site is a disproportionate burden to fix.

Content that's not within the scope of the accessibility regulations

No content is outside the scope of the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 6 November 2022. It was last reviewed on 20 March 2026.

This website was last tested on 20 March 2026. The test was carried out by Simpliy.