Case study
Melbourne & Chellaston Medical Practice
A two-site GP practice whose website Simpliy manages, with routine patient tasks signposted from the homepage and clear information for each surgery.

At a glance
- Practice type
- GP practice, two sites
- Sites
- Melbourne Medical Centre, Penn Lane · Chellaston Medical Centre, Rowallan Way
- Simpliy's role
- Managed website and ongoing support
Project focus
Clear patient access across two sites
Patients of a two-site practice need to know which surgery to contact and how to get routine things done without phoning. The website brings both together: one place for practice-wide services, with a separate contact page giving the details for Melbourne Medical Centre and Chellaston Medical Centre.
Website features
What patients find on the site
- Homepage routes to appointments, repeat prescriptions, registration, test results and sick or fit notes.
- Links to the NHS App and SystmOnline for patients who manage their care online.
- A prominent link to the practice's existing Accurx online request service.
- Contact information for each of the two sites on a dedicated contact page.
- A practice noticeboard and current news so updates have a consistent home.
Ongoing support
Managed by Simpliy
Simpliy manages the website on the practice's behalf, so the team has a primary care partner for updates and support rather than maintaining the site alone.
Related services
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