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Case study

Melbourne & Chellaston Medical Practice

A two-site GP practice whose website Simpliy manages, with routine patient tasks signposted from the homepage and clear information for each surgery.

GP PracticeMelbourne and Chellaston, Derbyshire
Melbourne & Chellaston Medical Practice logo

At a glance

Practice type
GP practice, two sites
Sites
Melbourne Medical Centre, Penn Lane · Chellaston Medical Centre, Rowallan Way
Simpliy's role
Managed website and ongoing support
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Project focus

Clear patient access across two sites

Patients of a two-site practice need to know which surgery to contact and how to get routine things done without phoning. The website brings both together: one place for practice-wide services, with a separate contact page giving the details for Melbourne Medical Centre and Chellaston Medical Centre.

Website features

What patients find on the site

  • Homepage routes to appointments, repeat prescriptions, registration, test results and sick or fit notes.
  • Links to the NHS App and SystmOnline for patients who manage their care online.
  • A prominent link to the practice's existing Accurx online request service.
  • Contact information for each of the two sites on a dedicated contact page.
  • A practice noticeboard and current news so updates have a consistent home.

Ongoing support

Managed by Simpliy

Simpliy manages the website on the practice's behalf, so the team has a primary care partner for updates and support rather than maintaining the site alone.

Related services

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